Sound+Sleep Aquarius FAQs
Can I return a product I’ve purchased on Amazon?
Yes! We have heard from some Amazon customers in the USA who have been told by Amazon that their LectroFan or Sound+Sleep product is not eligible for return. This is incorrect. Our products purchased on Amazon are backed by a 30-day return privilege. Because our products are sold by Amazon in the same category as…
Which products have headphone/audio jacks?
LectroFan EVO, Sound+Sleep SE, and Sound+Sleep Aquarius have a 3.5mm audio output jack. They can be used for headphones, portable powered speaker, or any audio device which has a line-level 3.5mm input. Additionally, Sound+Sleep MINI and Sound+Sleep SE have a 3.5mm audio input, for enjoying an audio source on the device’s high fidelity speaker.
The power cable on my product has become frayed or broken. What should I do?
You should stop using it immediately and contact us for a replacement at email@example.com. Please include: The serial number of your unit (you’ll find this on the white barcode label on the bottom of the unit) Your full name, shipping address, phone number, and the color of your machine.