LectroFan Global Power Edition FAQs

Can I return a product I’ve purchased on Amazon?

Yes! We have heard from some Amazon customers in the USA who have been told by Amazon that their LectroFan or Sound+Sleep product is not eligible for return. This is incorrect. Our products purchased on Amazon are backed by a 30-day return privilege. Because our products are sold by Amazon in the same category as…

How does the LectroFan EVO differ from the original LectroFan?

The original LectroFan (now referred to as LectroFan Classic) and LectroFan EVO are very similar. Here’s how the EVO is different: Design: the EVO has the same seven-sided shape as the original model, but with softer edges. The speaker grille is angled, and the control panel has been moved to the top for improved ergonomics.…

Why does the power cable keep coming loose?

The power receptacle at the bottom of the LectroFan has a rectangular-shaped indentation next to it. It matches the shape of the connector on the power cable, and when you connect the cable you should rotate it so that it “snaps” into place into the rectangular indentation next to it. If it’s not placed into…

Does the LectroFan require a voltage converter for use outside of the USA?

The AC adapter included with the LectroFan works worldwide. See the label on the adapter for the input range. The adapter included with the standard version of the LectroFan uses a North American standard two-blade plug. Adapters for other standard AC outlets are available at many travel and electronics stores. The LectroFan Global Power Edition…

How does the timer work?

Turning on your LectroFan results in continuous play, until the timer is turned on. The timer sets the unit to play for a minimum of one hour and then gradually shut off. The LectroFan will create a short “dip” in the sound when you press the timer button so you’ll know for sure you have…

What’s the difference between white, pink, and brown noise?

Random-type noises, called “White Noises” as a category, help people sleep, rest, and mask unwanted sounds. While collectively called “White Noises”, selecting different frequency characteristics results in colored noises. The most common of these are white, pink, and brown noises. These are all produced by massaging random noise across the sound spectrum. White noise is…

How do I select between power adapters?

The kit includes three adapters which can be attached to the power adapter base. The kit is packaged with the North America adapter attached. To swap adapters, twist off the current adapter and then attach the adapter you’d like to use.

The power cable on my product has become frayed or broken. What should I do?

You should stop using it immediately and contact us for a replacement at support@asoundtech.com. Please include: The serial number of your unit (you’ll find this on the white barcode label on the bottom of the unit) Your full name, shipping address, and phone number  

How do I use the power adapter kit?

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